All 'Waylay Digital Twin' articles

Introducing Waylay Digital Twin Architecture

Comprehending the Waylay Digital Twin architecture and functionality Waylay has recently launched a new ISV app on the Salesforce AppExchange, Waylay Digital Twin. This app brings connected asset data, performance and status visibility into the Salesforce ecosystem. In a previous blog post, we have introduced…
3 mins read

Understanding Waylay Digital Twin for Salesforce

This blog is part of a series of blog posts on Waylay Digital Twin, a new Waylay product offering available on the Salesforce AppExchange. In this series of blog posts, we are focusing on Waylay’s views on field service optimization leveraging connected assets and how…
3 mins read

How to improve customer support & field service for connected IoT assets with Waylay Digital Twin for Salesforce

Equipment vendors and OEMs in industries such as HVAC and heavy & industrial equipment feel an increasing pressure in their respective markets to make their assets connected and start out on their (I)IoT journey by either retrofitting products with sensors and connectivity or by launching…
4 mins read

7 ways to improve field service with IoT asset visibility

Optimize maintenance and support with Digital Twin asset data Download PDF Before the arrival of IoT enabled asset monitoring, field service technicians would struggle with delays from unidentified malfunctions or inaccurate diagnosis resulting in high intervention bills, unnecessary truck rolls and a bad customer service…
4 mins read